Help centre

Getting started

• Setting up your workspace — company profile, locations, departments, holiday calendar.
• Importing employees from a spreadsheet, and what each column needs to contain.
• Inviting people and choosing the right role for them.
• Installing the mobile app and signing in for the first time.

Attendance and leave

• Configuring shifts, week-offs and the attendance policy.
• Geofencing and selfie check-in — when to use them and what employees see.
• Leave types, accrual, carry-forward and encashment.
• Regularising a missed punch, and who can approve it.

Payroll

• Building a salary structure and mapping statutory components.
• Running payroll, reviewing the variance, and disbursing.
• Issuing payslips and Form 16.
• Full and final settlement for an exiting employee.

Administration

• Roles and permissions — what each level can see and do.
• Enforcing multi-factor authentication across the workspace.
• Branding the workspace and serving it on your own domain.
• Reading the audit log.

Talking to a person

Support is available to every workspace by email at support@webhr.in, and in-app from the help menu. Paid plans include a named point of contact; enterprise plans add a shared channel and an agreed response time.

If something is broken rather than confusing, include the request id shown in the error — it takes us straight to the failing request.